I logged out with 800 gem balance when i tried to log back in i had password issues. When I resolved that issue and got back in I found my friend contacts removed and a list of followers, my guild was gone with all the work i put into it, and the 800 gem balance gone. Nothing else was missing or changed.
Hello Ra Sun God.
We are sorry to hear about this episode. By your description, it seems that your account was hacked. In this case, you need to write a ticket to Customer Support, if you want to have a rollback of your account to a prior point. Check this page for more information about it; we are offering one ollback per account. I would also recommend to add from now on the authenticator system for an extra layer of security and also to use a very unique password, never used before, so this episode does not repeat again.
