After purchasing three chop it all axes and soulbinding one to a charracter I can not find the two extra axes. I have checked my bank, all charracter inventory slots, all charracter harvesting tool slots and my mail with out any sign of the axes. There is no way I would have deleted them because they are insanely expensive. I would like to retreive them because I cannot get them from the gem store anymore. What are my options?
Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.
