I am a new players who just started yesterday, i made my 1st character as thief, after spending few hours on it, i decide to make a new character.
but when i made the new character today i don’t have to Digital Deluxe Items in Mail?
please don’t tell me this is a one time thing, what will happen to all the people who test and try different class before the find the one they like?
Innovation, I think we possibly can help you. Why not submit a support ticket and discuss with an agent?
To submit a ticket about an in-game item (and this looks a lot more complicated than it really is!):
• “Support” on main page
• “Submit a request”
• “In-Game Issue”
• Please use a descriptive subject line, such as “Lost Digital Deluxe Items” or something of that sort
• In the “Issue”field, please provide an explanation of your situation and your expectations.
• Immediately below “Issue” choose the “No Selection” field and then use the drop-down to choose “In-Game Item” and “Purchase Issue” to complete the routing of the ticket.
