Missing Black Lion's items

#1 - Aug. 13, 2013, 1:39 p.m.
Blizzard Post

My friend was pretty active a few months ago, he bought both the Rox’s bow and quiver. He never picked them up from his mail which means they got deleted. I was wondering if there’s a way for you guys to restore those items to his account. He has filed 2 support tickets with no response. I’m not sure if I can post stuff like his account ID on here but if I got a private message it would be much appreciated.

#2 - Aug. 13, 2013, 3:16 p.m.
Blizzard Post

We respond to all support tickets. Please ask him to check his spam and junk filters. Alternately, he can update his ticket to ask about the status there. We cannot send you PMs about your friends issue, nor can we resolve this sort of personal issue via the forums.

Thanks for understanding.