[merged] Invasion Canceler not advancing...

#1 - Aug. 21, 2013, 2:10 a.m.
Blizzard Post

I’m stuck at 9/13 on the Invasion Canceler achievement. It won’t progress. The last two maps I ran were frostgorge (Friend of Fire and Frost triggered fine) and mt maelstrom.

I had not done either map previously (as evidenced by the Friend of Fire and Frost triggering fine); however, the achievement did not advance past 9/13 (should be 11/13 now).

Both events were completed successfully and gave rewards just not the achievement update.

I’m am trying another map I have not completed before (Fields of Ruin) and will update if I get a chance tonight.

#78 - Aug. 22, 2013, 4:46 p.m.
Blizzard Post

Hey folks,

Just stopping by to let you know that we are investigating these reports.

Once I have any new information, I’ll let you know.

#79 - Aug. 22, 2013, 4:54 p.m.
Blizzard Post

Looking for some additional information so we can try to nail down the problem.

Can you please let me know if you were on your home server or the overflow when the issue occurred?

In addition, were you able to unlock the map if you did it more than once? Example: If it failed to count the first time but you got credit for the second attempt.

Thanks!

#84 - Aug. 22, 2013, 5:14 p.m.
Blizzard Post

Another question: For those that aren’t receiving credit, did you disconnect or swap characters during the event?

#137 - Aug. 23, 2013, 2:02 p.m.
Blizzard Post

Hey folks,

We’re still looking into this.

As I mentioned before, there are a few things that MIGHT be affecting your ability to complete these achievements:

  • Killing Molten Alliance or pirates does not count towards event credit.
  • Killing spawns from the Clockwork part piles does not count towards event credit.

The best bet for getting event completion is going to be taking down the Clockwork champions. They are directly tied to event completion.

Please keep providing details when you fail to receive completion.

Thank you!

#221 - Aug. 26, 2013, 10:08 a.m.
Blizzard Post

Hi guys,

After some careful investigation of these achievements, we believe there are a few technical restrictions and communication issues that are causing the problems here.

First, Molten and Pirate events do not grant achievement credit. This means that if you hop into an invasion right as scarlet spawns, or if you spend an entire invasion on pirate and/or molten events, you will not get achievement credit for that map.

Second, disconnecting during an invasion seems to have some odd effects on participation credit, especially if you end up switching maps in the process (i.e. moving to a different overflow). You should still get credit if you participate in at least one watchwork event after reconnecting, but if you disconnect, you should assume your participation credit up to that point has been lost. This is far from ideal, but it would be a code-level fix, and we wouldn’t be able to get it in before the end of the event.

Lastly, because the previous two issues are not super obvious, people may be losing track of which maps they have already gotten credit for. The meta rewards are always given as long as you’re on the map when it ends. Many players expect this to mean that they also received achievement credit (which ideally should be a reasonable assumption). However, as this is not always the case, they may mark off a map as complete, even though they did not receive achievement credit.

So in order to receive achievement credit, you need to participate and complete at least one watchwork portal event, and still be on the map when the meta ends. It doesn’t matter how far the meta gets progressed, and you don’t need to participate in any Molten/Pirate events.

Hopefully this clarifies some things for you, and many apologies for any frustration this has caused. In the future, we will try to ensure that large-scale achievements like this are more easily trackable to cut down on any potential confusion.