May have almost been hacked, maybe

#2 - May 12, 2014, 6:01 p.m.

Ohoni.6057:

I tried to log in today and got a message that I needed to verify via email to continue. I needed to log in fast to do the Karka queen so I did this, and wasn’t really paying attention, but when I double checked it said that the place I was verifying was

Address: 73.191.66.48
City: Mount Laurel
Region: NJ

While I live in Maryland. Why would I need to verify this location to log in to the game if I’m logging in from the same Maryland address I always have? Why would he game even ask me to verify that address if I’m not attempting to log in from it? Anyways, I changed my passwords just to be careful, but if at all possible I’d like to get that ip flagged as unauthorized again, and for the game to stop hassling me about IPs that I’m not actually trying to log in from.

Sometimes an ISP has a wide range of IP addresses that they use. I often mention the gentleman living in England who, through his ISP, appeared to log in from England, Scotland, and Wales!

I would have hesitated to authorize a distant ISP and you are free to remove it from your authorized list now. Go to https://account.guildwars2.com/account/security and remove the authorization of that distant IP. Yes, it will ask you again if it’s your ISP using that address, but if you check with your ISP, you then would be more comfortable authorizing that access point, and you can do so without stress. If the ISP says they do not use that remote address, then you may be at risk of compromise and you should change your password immediately and make sure your e-mail account is completely secure as well.