Owing to the recent sale, I decided to buy some bank slots. Unfortunately, it turns out I bought one too many – I was unaware there was a limit to the number of bank slots an account can have, and the in game UI did not tell me there was a limit of 8 (and actually implies a limit of around ten – see attached screenshot and ‘blank space’ in the bank UI).
So I wasted a small amount of gems on a bank expansion item that is unusable in every way – it’s account bound, yet my account has the maximum number of bank slots. It’s not a huge deal in the end, but would a possible refund of that bank slot item be possible? If not, could you guys at least correct the UI so others don’t make the mistake I do? (Either put a Bank Tab X / 8 indicator to clearly denote a maximum of 8 tabs, or removal of that empty space in the bank scroll)
— 