So I idiotically salvaged a set of gloves on which I had placed the Phalanx skin I bought from the Gem Store.
After a few days, I have been refunded the gems with which to re-purchase the Phalanx skin. I applied the gloves skin to another piece of armour, and have deleted the rest of the set, so that I have not gained from my own error.
Many thanks to the support staff that have helped me restore my full Phalanx armour set!
So I idiotically salvaged a set of gloves on which I had placed the Phalanx skin I bought from the Gem Store.
After a few days, I have been refunded the gems with which to re-purchase the Phalanx skin. I applied the gloves skin to another piece of armour, and have deleted the rest of the set, so that I have not gained from my own error.
Many thanks to the support staff that have helped me restore my full Phalanx armour set!
So glad we could help you! Each case is different, but we do our best for every player.
Thanks for writing.
I accidently deleted some expensive items as well because of the way the pvp items dont show up on your characters if they are in pve and I was told there was nothing they could do. I even purchased a ton of gems to convert to gold to do it too. Thanks a lot.
As I said: Each case is unique and what we are able to offer can vary. Sometimes we’re able to help more than in other cases — it all depends on the exact circumstances and the details of the situation at hand.
I’m sorry that the team was not able to help you. When did you ask? What was your ticket number?
