Major crashes since week of April 10th

#1 - April 13, 2013, 10:52 a.m.
Blizzard Post

Ever since the update this week I’ve started having more and more trouble getting into GW2. it started with blackscreens when loading up before character select, and now it just gets stuck at “downloading 0/kbs” before the login screen. it seems like the updates are making the game more unstable. Anyone else having similar problems?

#9 - April 14, 2013, 1:24 p.m.
Blizzard Post

Hi Sales Kital – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”