Mailing system issues

#1 - July 6, 2014, 4:54 p.m.

I sent 60 gold to an ‘In-Real-Life’ friend’s account, not knowing he no longer needed it. My friend now cannot return the gold due to the security measures with the mailing system. He currently can only send 1 gold every 20 mins.

Is there a way for him to return my gold? Can his restrictions be lifted temporarily? This is a bit ridiculous and both of us do not appreciate being treated this way after having spent our money on this game.

I have made a ticket but the only response I received had to do with hacked accounts and seemed pretty automated. Is there anyone who can help me fix this problem? I do not plan on making the 60 gold over again.

Gaile Gray

#14 - July 7, 2014, 5:50 p.m.

bluestocking.6148:
They literally cannot change it. Even devs with a new account cannot send gold in quantity (as I have been told by one, directly). It’s built into the game.

I’m sorry, but you’ll just have to wait a few weeks.

Quoted for truth.

The inconvenience you are experiencing is miniscule when compared to the “inconvenience” that letting RMT run wild would create. Yes, we must ask you to be patient, and no, we will not transfer money for you, no matter what you feel is a justification.

Trust me — the system is well designed and designed with a purpose. I’m sorry that you’re having to wait, but waiting is unavoidable.