If you are experiencing low FPS or FPS drops, please post in this thread with your system specs and driver version. If you have a dxdiag, please attach it to this thread by using the “more posting and formatting options” button.
We are aware that some players whose computers meet or exceed the minimum system specs are not experiencing the level or performance we expect. We are investigating these cases and will update with more information as it becomes available.
Please continue to post the information Mark had requested though. The more information we can get the better.
Thanks so much for the reports everyone! Just know that we haven’t forgotten about you all and we’re still looking into this issue. One thing I would like to note, however, is of the many causes for low performance for players with high end graphics cards is that their PCi-Express GPU is plugged into a 1x|4x slot rather than a 16x slot. For players who have recently upgraded their video cards, we recommend ensuring that the GPU is plugged into the proper PCi-Express slot for maximum performance.
Just checking in guys!
We are in no way blaming these performance issues on players’ systems which is exactly why we need to collect this information. This will allow us to see if we can spot any trends and issues with particular set ups and find out where people are experiencing these issues, how often, and most importantly: WHY.
There are some cases of course where someone’s drivers haven’t been updated since 2008 or that their system simply does not meet the minimum requirements though we have not ruled out there are many players who have systems that show no reason for the low performance being experienced.
And so while collecting this information we’re trying to throw out some basic “things to check” to ensure all bases have been covered with these performance issues.
