Lost my serialcode

#1 - May 12, 2013, 12:11 p.m.
Blizzard Post

After some absent i tought lets start Guild Wars 2 again, but to bad i lost my password.
Then i tought lets recover password, long story short i bought the game online as a preorder and i lost the e-mail with the serialcode.

Cerberus.8216

#5 - May 13, 2013, 5:33 p.m.
Blizzard Post

We do not provide serial codes because doing so poses a security risk. Support can and will help you but they’re not ignoring the request, they’re acting prudently on it.