Lost influence and gold

#1 - Oct. 13, 2012, 7:07 a.m.
Blizzard Post

This issue goes back to 9/27/12. I would have posted to the forum soon, but was unable to due to NCSoft issues. I purchased 3000 influence for 6 gold while my guild Nights Surrender was on the Anvil Rock server. I bought $50 worth of gems and exchanged them to gold in order to do this. The vendor took my gold, but my guild was never credited the 3000 influence. I have been in contact with NCSoft support and nothing is being done! Because of these issues, my guild has moved to the Ferguson’s Crossing server. Please credit my guild it’s 3000 influence or credit me back my 6 gold please.

#3 - Oct. 13, 2012, 10:36 p.m.
Blizzard Post

What is the 12-digit incident/ticket number?