Hello,
There was some problems with Trading Post yesterday (2. February). While before maintenance, i’ve bought Superior runes of Scholar which cost about 18 golds. Currently i had about 16 golds to pick up. But when i picked up coins and items, i received only that runes but not Golds. So i’ve lost about 16 G. Can you take a look please? Is here any chance that you will return me my golds? Thanks
Yesterday’s issue may be completely unrelated to this situation. The CS team would like to look into this for you so please submit a ticket by clicking “Support” at the top of this page, then clicking “Submit a request” in the upper right-hand section of that linked page. The team should be able to assist you.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
