Lost Digital Deluxe items

#1 - Nov. 1, 2012, 8:19 a.m.
Blizzard Post

It’s been over two months since the head start launch of GW2 and I have yet to get back my lost DD items Mini Rytlock, Tome of Influence and Chalice of Glory. I contacted support and they said the live team was working on a fix for this and that it happened to the person I was talking with as well.

The loss of the items occurred right when GW2 went live for people who pre purchased I ran into a bug that caused my personal story to disappear. Being only level two and five minutes into the game I was eager to get back in the game and deleted my only character at the time for a quick fix to the issue. After this I realized the items did not generate again.

I just want to know if you guys are still working on a fix or have forgotten about it.

#5 - Nov. 1, 2012, 1:42 p.m.
Blizzard Post

I feel sure you’ll get the items in the next distribution, but if you want to post in the Tickets for Review thread above, I can track this for you. I’ll need the 12-digit incident number.

#7 - Nov. 2, 2012, 11:22 a.m.
Blizzard Post

Terrific. Thank you for doing that.