Linked Guildwars 1&2 accounts but no rewards

#1 - July 5, 2013, 12:32 a.m.
Blizzard Post

Ive checked my character name on the Hall of Monuments calculator and it says that I am due for rewards, ive linked the my guild wars 1 account with guild wars 2 and none of my characters received the Hall of monuments portal. I bought one from lions arch and went to see the merchant inside and cannot see any gear.

In My Account in the linked accounts tab it says my account has been linked.

Not sure what to do now…

Cheers.

#3 - July 5, 2013, 4:25 p.m.
Blizzard Post

I suggest you follow the advice above, and if that doesn’t resolve the issue, you can contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.