#76 - Feb. 5, 2014, 11:28 a.m.
Is possible to request a refund for the Flamekissed ?
Because i’ve payed 800 gems to have the old Flamekissed and not for the new one.
I not like this one and want a refund.
They said back then that you can make a request if you do not like it. Send a support ticket.
Yes, you may request a refund. Click “Support” at the top of this page, then “Submit a request” and outline your request. Please be aware that processing your request may take a few days, so please allow sufficient time for the Customer Support Team to handle this for you. If you have questions or wish to update your ticket, please do not submit a second ticket but simply update your existing ticket by responding to the e-mail that you receive.