My launcher is stuck in an update with 1 file remaining and it also saws my download speed has been reduced to zero. I have never had this happen before and I am not sure what is going on. Restarting the launcher does nothing. Help!
Thank you!
Hi Lushly – I’d like you to first locate and delete your local.dat file which is located in your Documents > Guild Wars 2 folder. Once this is done, reboot your computer and launch Guild Wars 2 again. After seeing the 1 file remaining message, a secondary protocol should kick in to download the file from the backup system. This usually takes about 10 minutes.
If after 15 minutes or so this does not resolve the issue, I would like you to change the language for the launcher (top right corner) to French, English, or German to see if the download completes. Once the download completes, you should be able to change the launcher back to your original language and log in and play again.
