Launcher password problem

#1 - Feb. 25, 2013, 3:26 a.m.
Blizzard Post

Hello
I could’t login in to launcher becouse he says theat I enter wrong username or password but with same Login and pass I login to webside and forum and it’s ok.
Error code is: 11:1001:2:1352.
I tried to reset password few times and change it, launch on diferents computers and still nothing.

#4 - Feb. 25, 2013, 3:31 p.m.
Blizzard Post

Nyczu, I encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket. You can also update your ticket to provide more of that information.

If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.