Launcher not connecting

#1 - May 7, 2013, 12:48 p.m.
Blizzard Post

Been having an issue with the launcher not responding after hitting play and now does not even connect to patch server. please help. thanks in advance

#2 - May 7, 2013, 1:02 p.m.
Blizzard Post

Hey there CrashQuest – If you don’t mind sharing, could you please post a Game Advisor report to this thread so we can try to narrow down the cause of this issue and get you back in the game?
You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”