Lagspike nightmare, rly need help

Sjien.1943

#1 - March 14, 2013, 2:25 p.m.

Hello Gaile Gray,

I dont know if i am at the right place, but well here is my story. I try to provide as much information as i can

Today i went to fractal lvl 44 and in the 3th fractal "Colossus " i was switching my gear where i moved my Fractal Capacitor (Infused) by accident out of the screen..when suddenly a message came with a warning where i tried to click no but because of a small lag spike i clicked yes.

So now my Fractal Capacitor (Infused) is destroyed.

So my question is : Is it possible to get it back, and i hope they could see that in some kind of history log.

If i missed asking some questions or if something is missing in my story please tell me.

I want to know if should make it again or if i can get support for this.

Good old days.

Gaile Gray

#2 - March 14, 2013, 2:43 p.m.

I know that the team would not/could not do an account restoration for this sort of situation. The ART is used only for compromised (hacked) accounts.

However, I think it would be worthwhile to ask Support about this, so go ahead and get in touch. Good luck!

Gaile Gray

#4 - March 14, 2013, 3:35 p.m.

I guess I’d choose “Gameplay.”

Gaile Gray

#6 - March 15, 2013, 10:29 a.m.

I am sorry, but that is what I believed would happen because it’s extremely difficult (if not impossible) to track all the details that would be required to verify the incident.

Thanks for understanding.