Just want to clarify a ban

#1 - Sept. 30, 2013, 10:32 p.m.
Blizzard Post

Hi,
I was banned for inappropriate language for 72 hours, and in no way am I going to deny what I did. However, in Australia (where I live, and purchased the game) the game is rated M with “Online variable” which in Australia includes language, violence and any other themes. In game, there is a profanity filter which blocks out any swear word or any word that is inappropriate.
I would just like clarification as to what dictates as inappropriate language when such a filter exists, because a 72 hour ban (3 days) is quite lengthy for a slip of the tongue (in this case, fingertips).

#4 - Sept. 30, 2013, 11:17 p.m.
Blizzard Post

The Name and Word filter is put in place and upheld by our community and our company as a means for players to try to protect themselves from offensive language. It’s existence, for those who do not observe our Rules of Conduct or our User Agreement, is not a line of defense to protect against administrative action taken on the account of the person who is in breach of these binding rules or agreements.

As I have said many hundreds of times on these forums, as the official position of ArenaNet: The Word and Name Filter is not a license to swear. Let’s put it this way: You may have guarantees that protect your freedom of speech as afforded by your national government. That guarantee does not give you the right to yell “fire” in a crowded theatre, or to verbally abuse a person in a public setting. In our game, the existence of a filter does not give you license to use offensive, racist, sexually explicit, or verbally abusive language in our game.

I am glad that you have “owned up” to your indiscretion. Few do, and I admire your honesty. I hope you will, in turn, understand our position, which we adopt and enforce in service to our community as a whole and to every player within it.

For further information, please see our RoC and UA on this link: https://www.guildwars2.com/en/legal/