Just installed the game: not responding

#1 - Aug. 1, 2013, 6:46 a.m.
Blizzard Post

Hi everyone, I just bought gw2 and installed it completely, but when I accept the agreements and click “I agree” the grey window goes away and I see the guildwars start page and when I click anywhere on that page I get a white screen with a loading sign as mouse, and I se at the icon on the bottom: guildwars2 is not responding and get to choose: check for issues and close, close and wait for the program to respond. It’s a good wai to start a new game :/ I have all the requirements to run the game: hd6670, 3gb ram memory. I tried lots of things and still, it doesn’t work.

thank you for your time.

#10 - Aug. 4, 2013, 5:54 p.m.
Blizzard Post

Hi ShniZzle – If you’d like for us to look into this for you, you can either send me the Net Diag file in a PM or you can create a support ticket so that we can assist you one on one