Item lost its transmuted skin after 24 hours

#1 - Sept. 7, 2012, 6:59 a.m.
Blizzard Post

About two days ago I transmuted the “Whisperer” skin onto my rifle. There were no issues all of yesterday. Then, when I signed in today, the skin was removed from my rifle. The item is still there – same name, same stats, but it’s back to the original skin.

I’m posting this instead of going and buying another whisperer rifle because I’m concerned that this will keep happening – the one silver cost of the weapon isn’t so bad other than potentially adding up long term, but I only have so many transmutation stones!

Thank you,
Brian

#5 - Sept. 7, 2012, 11:58 a.m.
Blizzard Post

The Whisperers skins are intended to be only acquired if you join the Order of Whispers, but unfortunately a handful of the skins were set up in core loot drops. In the other night’s patch, we fixed this bug and converted the existing weapons into the intended skin. If you acquired the weapon through the intended means (joining the Order and purchasing the exclusive skin), those weapons were not affected by the fix. Only the ones that were erroneously dropped as core loot were affected. Apologies for the mistake! If you loved the skin, I highly recommend selecting the Order of Whispers through your personal story and you’ll be able to acquire it again.