It wont let me play GW2

#1 - July 28, 2014, 5:53 a.m.

when i try to open GW2 it says
“A serious error has occured that prevents the program from continuing to run.You can help us prevent this error from occuring in the future by reporting it to arena.net.Press the send button to report this error.”
Then i do send it to Arena.Net and nothing is happening
There is also a details button when i press it this is what it says
—> Crash <—*
Assertion: !m_socket
File: ..\..\..\Services\ArenaSocket\ArenaSocket.cpp(433)
App: Gw2.exe
Pid: 33100
Cmdline:
BaseAddr: 013D0000
ProgramId: 101
Build: 36321
When: 2014-07-28T21:31:39Z 2014-07-28T14:31:39-07:00
Uptime: 0 days 0:00:03
Flags: 0

Gaile Gray

#4 - July 29, 2014, 2:54 p.m.

When you submit a report, as requested in the crash message, you won’t get a response. But the details will be forwarded into the system, which helps the devs determine if something is happening on a system-wide level.

For individual issues, you are best off creating a Technical Support ticket, if you find that you don’t get the info you need in the Technical Support forum.