It says they have detected that my account has been used by an unauthorized individual

#1 - Sept. 14, 2012, 8:54 p.m.
Blizzard Post

I know for a fact that my account is not being used by anyone else because i was the one on it at the time it shut off, it says i wont be able to access my account until it is fixed by support. it also says this is for my security, please fix this, its stupid an very inconvenient.

#3 - Sept. 14, 2012, 9:11 p.m.
Blizzard Post

We’re very sorry for any inconvenience that this system is causing you guys. The objective is to nip hacking in the bud, before the hackers can gain access and trash an account (like getting it banned for spamming RMT advertising) or strip it of valuable items.

Naturally, we don’t intend this system to inconvenience legitimate players! I will see if I can track where this is heading and let the dev team know. The basic objective is entirely positive, but if we need to make some small tweaks, I know the team will do that.