Is the support section down?

#1 - Sept. 6, 2012, 2:42 p.m.
Blizzard Post

I’ve been trying to log in to the support section of the website to check on a ticket, and despite entering the correct login details I keep getting the following error:

“The username or password you entered is incorrect or your account has been disabled.”

Is the support page down currently?

#2 - Sept. 6, 2012, 3:13 p.m.
Blizzard Post

Hi Edge. We’ve checked to verify the support section of the website is currently up and functioning (http://en.support.guildwars2.com/). It is a different platform from the forums though, so it’s possible you may be using the wrong login information. If you have a different login used for the main Guild Wars 2 site, please try that. If you’re still unable to access support, please let us know. Thanks!