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IP Authentication

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Drpepperdan.6215
#1 - Jan. 16, 2013, 11:55 a.m.
Blizzard Post

I recently changed my wireless internet router which changed my IP. Today I tried logging into Guild Wars 2 and says I need to allow access and stuff, so I checked my email, went on the link, Allowed access, and it comes up saying failure, an error occurred with your request. Any help is appreciated

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Gaile Gray
#2 - Jan. 16, 2013, 3:59 p.m.
Blizzard Post

Hmmm… I think you need to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you.

For tips on what information to provide in a ticket, please read this post.