#112 - July 16, 2014, 1:16 p.m.
Hey everyone! First off, thanks for following up on this issue and letting us know it’s still affecting your game experience. Unfortunately I’ve not been able to reproduce the issue internally, and it does not seem to be a problem which is affecting everyone equally across the entire game. In order to have a better chance of identifying the source of the problem, I need a little more information from those of you affected by the issue to begin our investigation:
- What game client are you using? (Windows / Mac)
- What are your current graphics settings?
- Are you playing in full screen or windowed mode?
- Is your inventory full or maxed out?
- Do you play with bags displayed or hidden?
If you have any other information you’d like to provide that you feel could be helpful, please feel free to help me out and include that as well. Issues like this one are a perfect example of why it’s always a good idea to provide as much information as possible when reporting a bug, as it helps us narrow down the variables and identify the root of the issue!
Thanks, everyone! Look forward to hearing back from you. 