Instant crashing

#1 - Nov. 5, 2012, 3:30 a.m.
Blizzard Post

I start up the game today and after login in at the launcher, when the game starts up, it immediately crashes. Can’t even select a character.

Another friend of mine has the same issue.

Does anyone else have the same problem, and more important, does anyone have a solution…?

#3 - Nov. 5, 2012, 3:45 p.m.
Blizzard Post

Hi Andish, I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”