Input lag, need some help decreasing it

#1 - May 12, 2013, 11:15 a.m.
Blizzard Post

I just moved to a new apartment for the summer, and the internet here isn’t letting me play Guild Wars 2 adequately. Fairly occasionally I’ll get a heavy amount of input lag. Unfortunately, there’s no way for me to improve the internet speed. The connection is wireless, and I had to buy this (http://www.amazon.com/NETGEAR-Wireless-N-300-Adapter-WNA3100/dp/B003G2Z1M6) to use the wireless on my desktop. I ran a speedtest, and it came back with a ping of 68, 3.65Mbps down and .83Mbps up. These are the same speeds my roommate got with his laptop, so I don’t think getting a better adapter would do anything?

Are there any tips/tricks for making my computer run GW2 with less lag? Any settings changes either in game or through my pc? Any and all help would be greatly appreciated.

#3 - May 13, 2013, 3:57 p.m.
Blizzard Post

Hi Frostedblaze – It looks like you have quite a bit of packet loss en route to our game servers. Because of this, I’d recommend getting into contact with your ISP to see if they can help you out. Aside from this, you can try a proxy service to see if this improves your connection at all. Keep in mind though that the use of proxies are not supported, though they’re certainly allowed for player use.

Lastly, I might also suggest Msconfig to cut down on some of your background apps. If anything this should improve performance for you at least a little.

#7 - May 14, 2013, 8:53 a.m.
Blizzard Post

Hey again Frostedblaze – To avoid any confusion, skill delay is a known issue which is a server side issue if this is what you mean by input lag. We don’t have an ETA for a fix or any status updates on this, though in the mean time it wouldn’t hurt to contact your ISP if this is the only problem you’re having. Additionally, a wired connection will give you a much more stable connection than a wireless connection would, though it wouldn’t hurt to give it a go as a troubleshooting step.