My boyfriend is over here trying to reset him password… but the reset password link sends an email. and the link in that email sends him to the same page as before, which sends another email, in an infinite cycle of sending reset password emails. Are we doing something wrong?… Or?
Thank you for the report. You’re not doing something wrong.
The team had to disable password reset at this time.
They will be working to resolve this situation and try to get it back up as soon as they can.
We’re sorry about the inconvenience this causes you.
The team has corrected the issue and has re-enabled password resets. You should be able to reset your password now.
If you are having any trouble, please contact Customer Support with a ticket and they will help you with your account.
Greetings all,
We did have password resets disabled for a technical issue. We have enabled them again. If you have issues still, please contact Customer Support: http://en.support.guildwars2.com/
