#1 - Nov. 21, 2013, 12:25 a.m.
Cant login.
I have reset my password numerous times and am able to login on the website, yet the client keeps telling me it is incorrect.
What do :(
Incorrect password
#3 - Nov. 21, 2013, 3:37 p.m.
Your Account Name is your e-mail address, not your Display Name. If you’re still have difficulty after inputting your account-linked e-mail address and the correct password, then I would suggest you submit a ticket through “Support” above.
#6 - Nov. 21, 2013, 7:21 p.m.
Oh yeah, account name. Display name. I keep mixing them up. SIGH.
You and everyone else. Someday, in a perfect word, I will be in charge of naming… everything Muahahahahahaaaa!
Seriously, we know that folks misunderstand. We’re even looking at making interface changes to help them know “Account Name = E-mail address” and not Account Name = Display Name." It’s an easy mistake to make!