Incorrect card number - no, no it isn't

#1 - Feb. 9, 2014, 6:04 a.m.
Blizzard Post

This is the first time I’ve attempted to buy gems since the switch-over to the new card transactions processing type. I am entering the exact details I have to make successful gem purchases in the past.

Has anyone else had an issue with it saying a UK Visa number is wrong?

No, it’s not being declined by my bank. The error clearly says incorrect card number so is an issue on A’net’s side.

#9 - Feb. 9, 2014, 8:10 a.m.
Blizzard Post

This is the first time I’ve attempted to buy gems since the switch-over to the new card transactions processing type. I am entering the exact details I have to make successful gem purchases in the past.

Has anyone else had an issue with it saying a UK Visa number is wrong?

No, it’s not being declined by my bank. The error clearly says incorrect card number so is an issue on A’net’s side.

Hi Eldris,

The Buy Gems option is no longer in maintenance. Please try again at your convenience. If you continue to experience an issue, please submit a ticket to Customer Support for further investigation.

Thanks!
Sarah

#10 - Feb. 10, 2014, 6:27 p.m.
Blizzard Post

I saw. Woo, I might be able to get the offer after all!

Did this end up ok for you, eldris?

#12 - Feb. 11, 2014, 12:13 p.m.
Blizzard Post

Hi Gaile, yes I was able to buy gems and spend them. Thanks for following up!

Following up in the least I can do, but you’re very welcome. In turn, thank you for your support of the game!