[Incident:120913-001132] Account Hacked

#1 - Sept. 13, 2012, 8:14 a.m.
Blizzard Post

Posting on behalf of one of our guild leaders, his account is hacked and hacker logged in his account last night to screw up our guild bank and stuffs. Appreciate if GM or CSR can look into this incident ticket, thanks.

#6 - Sept. 13, 2012, 6:38 p.m.
Blizzard Post

While we are helping most people within 48 hours, sometimes we need to wait for more information or at times the process takes longer. We have a means for you to follow up, if you wish: If your ticket is five days old or older, you you are welcome to post in the Tickets for Review – 5 days and older thread and we’ll get it on our review list.