#1 - July 23, 2013, 3:04 p.m.
This is the second time that happen to me where my mail disappeared. First time was when the southsun patch where we receive a complimentary item since we purchase a gem from the gem store.
In game mail disappearin.g
#3 - July 23, 2013, 5:23 p.m.
If you check and your don’t have 10 envelopes in the box, then go ahead and contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to look into this for you. But the first thing is to make sure you have room in your mailbox.
#4 - July 24, 2013, 9:33 a.m.
highlander arc — just checking in with you. Did you submit a ticket? It’s really important that you do, so we’d appreciate hearing from you! 