If you are posting a "Contact Support" message...

#1 - July 9, 2014, 6:32 p.m.

Did you know that when you put this link — https://help.guildwars2.com/anonymous_requests/new — in a helpful response, the user gets a somewhat-scary “You’re leaving this page” warning? Yes, it actually says “warning” for going to our own support ticket form. However, such commentary is necessary due to the nature of links and such.

As you can imagine, there is a way to help other players and avoid the “whoa, where am I heading?” query that might arise through the use of that link. Therefore, I ask that if you are posting to suggest that a forum member contact support, you do as I do, and ask them to click “Support” at the top of this page, then use the “Submit a request” link to start filling out a ticket.

I actually provide more information about the form itself, but at the core, if you’d kindly fashion your comments in a way that heads players who need help to the link on this page that would be very nice and greatly appreciated.

Thanks, all!

#4 - July 10, 2014, 12:44 p.m.

Smooth Penguin.5294:

This is a good suggestion for future reference. I had no idea posting GW2 links in the forum gave that warning.

Yes, it’s rather wacky to get a “warning, you’ve leaving the page” when you’re really staying well within our system. But since the link is presenting that message, and when that message does cause some players a bit of concern, it’s great to simply include the path using the link here on the forum itself.

Thanks for your help.