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Idiot brother forgot password and names

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PopDogg.1847
#1 - July 5, 2014, 10:37 a.m.
Blizzard Post

My foolish brother has not only forgot his password for guild wars and his character names but also his email account password so he has no chance in hell of getting his stuff back, posting this to try and get help.
i have his display name, the email he used and i believe he has his serial key.

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Gaile Gray
#2 - July 7, 2014, 3:10 p.m.
Blizzard Post

You brother needs to reach out to Support on his own. For security reasons, we are not able to assist someone else with a player’s account, but must speak directly with the account owner. Please flag your created account as “I no longer need help” and have your brother click “Support” above and then “Submit a request” to put in his own ticket.