I to guild wars 2 payment system is very disappointed

#1 - Oct. 25, 2012, 2:37 a.m.
Blizzard Post

I have just received a mail, tell me because the KEY question suspended account. I am very surprised, I buy is entity edition, this if it is false. Is there really? Do you have other people can rest assured of the play? Then I want to ask, invalid KEY so flood, do you think you can do? Don’t should not think of a way to strengthen pay channel holes? Can you realize we these players because these at sixes and sevens problem and were barred from the game feelings?
It seems that guild wars 2 don’t welcome me.

#3 - Oct. 25, 2012, 10:55 a.m.
Blizzard Post

If you purchased the game from us — ArenaNet or an Authorized Retailer — then please contact our Support Team for help.

If you purchased from a third-party seller — and I believe that is probably what happened — you need to contact them to get a refund and then purchase a valid key from buy.guildwars2.com.