I never got banned, got banned 2 weeks for bad language.

#7 - Sept. 5, 2012, 4:39 p.m.

I just checked with the team about this, because a 2-week suspension for offensive behavior or language is highly unusual. I mean really unusual. What the team tells me is that it’s likely that those who have a two-week time-out got caught up in more than one incident and they amassed a second mark on their account, as listed in the RoC but more clearly outlined in the Conduct Breaches and Outcomes document.

And don’t worry, if 10 people report you for the same issue, you will only receive one suspension period. Which means that those who have an escalated suspension were involved in multiple incidents, not multiple reports of the same incident.

#16 - Sept. 5, 2012, 5:13 p.m.

Noobless.8592:

So? We dont get any warning for getting a first mark? Just a 14 day ban suddenly? why not a 3 day ban.. :S Im pretty sure it was once or twice I said the n word with my friends and in unharmful way but why the 14 days seriously its SO harsh :/
Ticket number : 120904005098

I believe you misunderstood. The first mark is 3 days. The second mark can be 14 days. If you have the first mark and get another in a relatively short period of time, the system automatically increases the suspension to 14 days.

#20 - Sept. 5, 2012, 5:23 p.m.

If you guys give me the character name, I’ll post what you said.

#35 - Sept. 5, 2012, 7:01 p.m.

bowlin.4693:

I don’t think we want to know what we said to get banned (Or atleast I don’t need to). I can understand how my racial slurs were taken offensively but I think we’d all rather have a warning rather than a ban right off the bat without getting a slap on the wrist first. It’s easier on yourselves and the player to get a slap on the wrist first, for the first offense, then a ban if or when they continue to misbehave. Obviously with this “automated” system of 3-14 day bans you’re just getting people upset and inconveniencing players for a first offense. I get the fact Arena net wants a nice community, but banning for first offenses is not the way to do it. Yes it does smack the player hard and tell them you mean business but it probably also makes players leave and gives a “harsh” name for the game.

TL;DR, Message us a warning before you ban us. Please.

Right. We have a lot of people who need help, but we should dedicate people to hand-holding with giving warnings? Really? The warning comes through the User Agreement, the Rules of Conduct, and the Conduct Breaches and Outcomes. Become familiar with them and the problem is solved.

#264 - Sept. 6, 2012, 2:38 p.m.

I think we’re far beyond the subject, so I’m going to gently close this thread.

Suffice to say, we appreciate that people have “slips of the tongue.” We understand that those playing in a competitive venue may use a bit of “trash talk” from time to time. Those things are understood, and the way the rules are enforced take that understanding on board.

But I’m sure you’ll all agree that standing in DR spewing hate speech is far and away different than someone saying “I’m going to kick your… behind” in PvP. And it’s the former — the truly offensive — upon which the team would focus.

When you hear “I only said one wrong word and I was banned,” understand this: I can’t remember anyone ever being banned for the use of a bad word. I can count on one hand the number of cases that resulted in termination because of a single incident. So when you read “But officer, I was innocent,” remember that that defense just may not be true.