#1 - Feb. 16, 2013, 8:08 p.m.
so….
figure something else out, arenanet.
i will not make a password that conforms to your non standards.
i will not make a separate “support acct”.
refund my money or fix this silly problem.
i need to change my email address, but i will not change my password to your standards in order to do so.
as it stands, i need to change my email address, but you are not permitting it.

