I lost update mails please help!

#1 - Sept. 4, 2013, 7:41 a.m.
Blizzard Post

I have logged with new character after the update and I received mails of magic find, adventure box, thinking they were an account emails! Then I deleted the new character to create new one and the email didn’t return to the others characters and I lost all the content in the mails (5 magic find essence, 5 continue coins of adventure box.
I hope that you can do something for resolve this big problem, you can see that I don’t have anymore my magic find.
thanks

#3 - Sept. 4, 2013, 6:27 p.m.
Blizzard Post

I am unsure that the team will be able to help with this, but you may contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket, please read this post.