I just bought the game

#1 - March 6, 2013, 2:39 p.m.
Blizzard Post

Hello, I just bought guild wars 2 and made my account, i did all the steps for it and am able to login on the website however when i go to the game it is telling me that, the user name or password is invalid recover account and when it does its give me an error message to contact support.

#2 - March 6, 2013, 3:05 p.m.
Blizzard Post

First, thanks for buying our game!

Secondly, I’m sorry you’re having trouble. I suggest that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.