I hope someone from ANet help me

#1 - Aug. 5, 2014, 9:08 a.m.
Blizzard Post

Can someone from ANet can Help me when Support cant ?
By Mistake ( 38°C 11pm after 12h at work ) I`m was buy 8x Custom arena Starter Kit not Custom Arena Time token and spend not 16g but 1600 g… Its any chance to cancel / Delete this and refund my gold ?
I remember before when It was ANet fault( with server problem ) it wasn`t any
problem now it is ?
My money for Precusros is Gone 2 yrs of playing ;/

Edit : Your request (807771)

#4 - Aug. 5, 2014, 1:28 p.m.
Blizzard Post

This ticket was less than 24 hours old, and you have already had personal responses from Customer Support.

The forums are not intended to follow up on tickets in such a short period of time. Please be patient and allow the team to help you. Thanks for understanding.