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i dont remember my Character Name

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Muriaani.7190
#1 - Oct. 3, 2013, 5:41 a.m.
Blizzard Post

Hi. i have 1 problem. I need to recovery my account.
I know my E-mail and Serial code, but i dont remember my any characters names… i dont have played this game about over year. i dont have any picture/screenshots… : {

How i cant get my account work again?

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Gaile Gray
#9 - June 4, 2014, 11:29 a.m.
Blizzard Post

I have two thoughts:

  1. You should be able to give enough alternative information that your character name will not be needed to help you with your account. As suggested, you can leave blank those fields you cannot fill or don’t have the answers for.
  2. Have you taken any screenshots of Guild Wars 2? If you have, then you probably have your character name in those screenshots. Look in your Guild Wars 2 folder or your Photographs folder and you just may find you have that info at hand!
  3. Do you have any mail in your in-game Mailbox? I believe that sometimes those mails are addressed to your character name, and if so, again, there’s what you need to know.