I Changed my GeForce GTX 570 card

#1 - Oct. 2, 2012, 1:55 p.m.

Hi everyone!

I had to buy a new graphic card for another of my computer, so i decided to change this card since it cause so many issues with Gw2.

Even after I switched my card i still have many issues ( black screen and other crash. )

Could anyone tell me if there is anything i forgot to do?
I went through control panel and erased everything from my last card.
Was there something else i should do that could cause those black screen to happen still?

AshleySegovia

#2 - Oct. 2, 2012, 1:57 p.m.

Hi Gremnok – What troubleshooting steps have you already tried to resolve this issue aside from replacing your graphics card?

AshleySegovia

#5 - Oct. 2, 2012, 2:16 p.m.

Hi Radium – I’m actually not a Developer, I am on the Technical Support team. For issues such as this in which there are various resolutions for this issue, it can best be looked into working one on one with players if possible and so I highly encourage any players who are experiencing this issue to submit a support ticket.

This is an issue that is still being tested and looked into and until we have more solid answers for players, we are troubleshooting this issue to find common trends and hopefully resolve the issue in the process.