I can't log into my account

#1 - Aug. 15, 2013, 6:19 p.m.
Blizzard Post

Whenever I try to log in an error page pops up with error code 11:1001:2:1270. I just downloaded Guild Wars onto a new computer and I tried to link the accounts but it continued to have a server error. Also I feel kind of stupid admitting this but I deleted the email with my serial code in it and I don’t really know what to do about that.
Thanks

#3 - Aug. 16, 2013, 9:59 a.m.
Blizzard Post

And don’t worry, if the suggestions above (or in the linked thread) don’t work, we can still help you. Just contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.