So I started playing gw2 a few days ago and decided to pick up some gem cards from gamestop to get some gold…. and for the past 2 days it wono let me exchange gems for gold and no one can answer my question as to why not
Customer Support should be able to help you with this, if you will submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted.
