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I can't download the game.

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Browk Rock.4928
#1 - April 18, 2013, 3:07 p.m.
Blizzard Post

I just bought the game. On both my laptop and home computer the download begins normally, until it gets to 10401 KB then stops. I tried restarting both and tried again but had no success. What should I do?

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Ashley Segovia
#3 - April 18, 2013, 3:15 p.m.
Blizzard Post

Hi Browk Rock – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”