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I can't buy/unlock gates of maguuma story

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Umut.5471
#1 - July 1, 2014, 4:21 p.m.
Blizzard Post

Hi,
When I try to buy gates of maguuma episode from the journal, I get network error dialog. I can’t unlock it, what can be the reason ? A screenshot is added.

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Gaile Gray
#2 - July 1, 2014, 4:23 p.m.
Blizzard Post

This is not an Account Issue. Instead I believe it’s a game bug. Could you kindly post in that forum with your screenshot?

Thanks.

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Gaile Gray
#3 - July 1, 2014, 5:47 p.m.
Blizzard Post

I just posted in the Bug Forum as follows:

According to the devs, this situation appears to be arising when a player has a full internal “queue.” To solve this, they recommend that you clear your Trading Post pickup tab and that should (may?) solve the issue.

It takes a lot to fill up the internal queue, so I’m not sure that this will solve the problem for everyone, but would you kindly try the above and let us know if that resolved the issue for you?

Thanks.